2 jobs found in baltimore

POSITION SUMMARY: Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction. ESSENTIAL JOB DUTIES INCLUDE THE FOLLOWING: ▪ Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. ▪ Ensures timely, accurate, and high-quality completion of resident service requests. ▪ Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.  ▪ Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents,...

POSITION SUMMARY:   Provides leadership, direction and oversight for the physical condition, appearance, and operational efficiency of the property, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement. ESSENTIAL JOB DUTIES INCLUDE THE FOLLOWING: ▪ Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions. ▪ Ensures timely, accurate, and high-quality completion of resident service requests. ▪ Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.  ▪ Identifies and completes or oversees completion...